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Mobile Case Note Entry

JewelCode's Mobile Case Note Entry allows you to enter notes on any mobile device that has a web browser and is connected to the Internet at the time that you want to enter your notes. Mobile devices include but are not limited to iPad (3G/wi-fi), iPhone, Android/Droid phone & tablets, laptops, desktops, etc. It is a one-way only tool to enter notes throughout the day and it is designed to reduce admin time at the end of the day.

Security is very important to protecting your client's health information so we have designed a method that first has you create privacy codes that you use to enter instead of a client's name.

We install the import tool to create the privacy codes on the main computer in your office. This is the same tool that will pull the notes into CareComplete for you.

We train one person how to create the codes and how to pull the notes into CareComplete. After this training is completed and your codes are created then you are ready to distribute your company's secure web URL to your staff. They begin entering notes immediately. This is what it looks like for them:

The person trained to import the notes (about 5 minutes a day is the time requirement) is then able to import their notes right into CareComplete, no copy/paste required.

Who Benefits From This Service?

Anyone who wants to be able to enter notes throughout the day and has an Internet enabled mobile device will benefit from this service. Some examples include:

  • Care Management Practices with Independent Contractors -- Do you have part-time people or contractors who need to send notes and time to your CareComplete but don't need the full software? This is a perfect fit.
  • Anyone Who is Copying and Pasting Someone Else's Notes -- If you have a care manager or someone else who is sending notes to someone else to copy and paste into CareComplete then this is a good fit. Stop wasting the time of a paid employee to copy and paste when Mobile Case Note Entry and JewelScribe Import can do the work for you.
  • A Small Business That Wants to Expand -- If you're not ready to buy computers and licenses for new staff members but you want them to enter their own notes throughout the day, this is a perfect fit.
  • A Busy Care Manager -- You are so busy running all day but you do have small openings throughout the day that you could use your remote device to enter notes. Why wait until you're back, at the end of the day, to enter notes. Enter them as you go. The biggest benefit is that you won't miss any of your notes or time if you're doing them as they happen.
If you don't like to type on mobile devices and would prefer to leave a recording and have it typed for you, ask us about our JewelScribe Dictation Service. It uses the same type of import but you simply leave your recording and we do the typing for you.

Frequently Asked Questions

What are the requirements?
  • A mobile device such as iPad, iPod Touch, iPhone, Droid, BlackBerry, laptop, desktop, or a Tablet PC.
  • You must have one license of CareComplete Plus installed on one computer in your office.
  • You must be on a current support contract for your CareComplete Plus.
  • Your mobile device must be on the Internet and able to use an Internet browser. For example, if you have an iPad Gen1 then you must be on wi-fi to use the mobile case note entry. If you have an iPad Gen2 and it has 3G through your cellular company then you are able to get to the Internet on the device as a regular occurrence.
  • You must create privacy codes to protect client information.
  • You must have one person who will be trained on how to import the notes into CareComplete Plus. Importing is very similar to interfacing to QuickBooks or Timeslips.
What is the cost?
  • $25 per month for one person, $50 per month for two people and $75 per month for 3+ people

Does it cap out at $75 per month?
  • Yes it does.

Will it work on my device when I'm not connected to the Internet?
  • No, this requires a current connection to the Internet to work.

Do I have CareComplete Plus?
  • Anyone who is not using the Lite version is on CareComplete Plus. If you are not on support then you need to restart your contract for this service.

What is the turnaround time?
  • You should allow between 60 and 90 minutes for your notes to be available for importing.

How do you keep it secure?
  • First, we use SSL encryption for your entries.
  • You have a web link that only belongs to your company.
  • Entries go to a secure FTP site that is only yours.
  • You have created privacy codes to replace using real names.
  • You are careful to avoid using client names in your notes if you prefer to do so.
  • Notes are never e-mailed.
  • Our staff does not know what your private codes are.

Does this mean that I can look up notes and client information on my iPad now?
  • No, this is just an entry method to enter your case notes and time tracking throughout the day as you're working in the field and then have it available to import into CareComplete Plus.

When are you going to have it pull information on my iPad?
  • There is no current plan to do this. This is a mobile case note entry system. It goes one direction and requires an Internet connection.

Okay, I'm ready, what do I do to sign up?
  • Click Here to Review and Sign the Agreement to start the process.
  • You will receive an acknowledgment e-mail.
  • Your paperwork will be processed and sent to you to provide payment information.
  • A time will be scheduled to install the import tool on one of your main computers (has to be one where CareComplete Plus is installed).
  • You will then have a training session to review the privacy code creation process and begin using the system.
  • Support is included because you are on a support contract with JewelCode for the CareComplete software.