Meg Smith is the owner of Golden Eldercare, also known as GEM Eldercare. Meg has over 20 years of experience in nursing. She started her Geriatric Care Management practice in 2002. She employs care managers who are skilled in caring for the needs of their eldercare clients.

What Level Was the Practice at When They Started With JewelCode?

Meg was ready to expand her practice and add new care managers to her staff. She was looking for the best technology to help her with her infrastructure and to allow her to grow easily and add new employees to her software quickly and efficiently. She also needed a high quality synchronization solution that would limit her downtime and would provide her with an easy way to monitor the work being done by her employees. In addition, she needed a solution that easily integrated to QuickBooks for billing.

Meg hired a business consultant to help her analyze the best software solution. She was already using a software package. The business consultant analyzed the options available and recommended JewelCode to Meg. We began working with Meg in 2005.

What is The Next Level for Golden Eldercare Management?

Meg continues to add new care managers to her practice as her business increases and requires additional assistance. She is operating a successful and busy practice where the focus is on each client's need.

In What Specific Ways Has JewelCode Worked with Golden Eldercare Management to Move to Their Next Level?

The key success of the JewelCode implementation in Meg's practice is the exporting to QuickBooks. Synchronized information is used to do monthly billing and the organized system with the quick and accurate export to QuickBooks means that Meg can rest assured that her bills are accurate even though the care managers are working from various locations.